Discolored water could have several causes. Throughout the distribution system you can occasionally experience reddish yellow or brown color to your water. This is usually caused by increased flow through water mains, or through your own plumbing which dislodges iron deposits.
Whenever possible, SUEZ will plan for routine maintenance and notify each customer 1 working day prior to disrupting service. In the case of an emergency such as a water main break, the first priority is to minimize potential property damage and restore service, so usually no notice can be given prior to disrupting service.