Frequently Asked Questions

The rate adjustment is necessary to continue maintaining and upgrading Huber Heights’ aging water and sewer infrastructure. The City invests nearly $9 million annually in the water system and $4.5 million annually in sewer collection and treatment. These investments help ensure safe, reliable service and compliance with EPA water quality regulations.

Starting with the February 2026 bill, the average residential customer will see an increase of approximately $23.50 per month on their combined water and sewer bill. Individual bills may vary based on usage.

Future rate adjustments are anticipated as part of a long-term plan to responsibly fund infrastructure improvements and increased operating costs. For the next 3 years (2027, 2028, 2029), the combined increase for water, sewer, and stormwater would be approximately 12% each year. Any future changes will continue to be reviewed and approved by City Council. 

Huber Heights’ drinking water already meets all required state and federal standards. The planned investments help maintain that quality by upgrading filters, membranes, production wells, and monitoring systems to ensure continued safety, reliability, and efficiency.

The rate structure was reviewed and approved by City Council during a public meeting on November 24, 2025, with the increase taking effect in February 2026. The City is now providing additional information to ensure residents understand why the change is necessary. 

The agenda item can be seen here: https://public.destinyhosted.com/agenda_publish.cfm?dsp=agm&seq=11257&rev=0&id=48237&form_type=AG_MEMO&beg_meetmth=11&beg_meetyr=2025&end_meetmth=2&end_meetyr=2026&mt=ALL&sstr=water+rate&dept=ALL&hartkeywords=&sortby=f.form_num,%20f.rev_num&fp=ADVSRCH&StartRow=1

No. The rate increase is not related to new development. It is intended to fund maintenance, upgrades, and regulatory compliance for existing water and sewer infrastructure that serves the entire community. In July of 2025, the City enacted a tri-cities capacity fee that only applies to new homes and businesses to better capture the costs of providing services to new developments. You can find that legislation here.

Billing schedules and payment policies remain the same. Residents who are experiencing billing concerns are encouraged to contact the Division of Water and Wastewater for assistance.

The rate increase was approved by the Huber Heights City Council following review of infrastructure needs, operating costs, and long-term system sustainability. These rates were approved by the City Council at the City Council meeting on 11/24/2025. 

The agenda item can be seen here. https://public.destinyhosted.com/agenda_publish.cfm?dsp=agm&seq=11257&rev=0&id=48237&form_type=AG_MEMO&beg_meetmth=11&beg_meetyr=2025&end_meetmth=2&end_meetyr=2026&mt=ALL&sstr=water+rate&dept=ALL&hartkeywords=&sortby=f.form_num,%20f.rev_num&fp=ADVSRCH&StartRow=1

The City has not implemented a water and sewer rate increase of this size in many years. Rising material costs, aging infrastructure, and the need for significant capital improvements made this adjustment necessary at this time.

 It starts with the bills being mailed out in February 2026.

No. Water and sewer rates are dedicated solely to utility operations, maintenance, and infrastructure improvements. They are not used to fund City buildings or unrelated projects.

Yes. The updated rate structure includes adjustments to both service fees and usage-based charges to more accurately reflect the cost of providing water and sewer services.

More information about ongoing and future water and sewer infrastructure projects is available at https://hhoh.org/157/Projects---Current-Upcoming

For billing-specific questions, residents should contact the Division of Water and Wastewater, operated by Veolia, at (937) 233-3292.