How long can it take to get results back from the lab?

We always list the maximum number of hours we expect the lab might take to get the testing done properly and notify us of the results. Generally that number is a high estimate and the boil alert is lifted sooner than the hours listed on the door tag. However, time varies based on the time of day and the day of the week the samples can be collected and delivered to the lab. If the sample can’t be collected and taken to the lab before they stop accepting samples on a Friday then it’s required to wait until Monday to catch the samples. In that instance results may not get to us until sometime on Tuesday or even Wednesday. If there is a holiday involved in addition, then it can take an additional day or longer.

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1. How do I report a water main break?
2. When repairing a water main, if my water is shut off, how long will I be without water?
3. What does it mean for me when a boil water advisory is issued for my area?
4. How long can it take to get results back from the lab?
5. Water Softening – Water Softeners
6. What is the hardness of the water?
7. What should I do if my water is discolored?
8. Why does my water smell like rotten eggs?
9. Why does my water taste or smell of chlorine?
10. My water bill is much higher this month than last, what is going on?
11. Why is my water pressure SUDDENLY low?
12. What should I do if I need to turn off the water to my house?
13. What should I do if the sewer is backing up into my house?
14. What do I do if all of my drains won’t drain?
15. Why does my drinking water look foamy or cloudy sometimes?