How do I report a water main break?

If you find a water main break anytime (including after hours) just call 937-233-3292. If calling after office hours, an answering service will answer and they will forward your concern to the ON CALL technician. If needed, the technician will return your call from a work mobile phone. The phone number the technician calls from may show up as "restricted" on your caller ID. Please be sure to answer the phone if you have reported an outage. After hours, this number is only meant to report immediate issues/emergencies such as a suspected water main break.

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1. How do I report a water main break?
2. When repairing a water main, if my water is shut off, how long will I be without water?
3. What does it mean for me when a boil water advisory is issued for my area?
4. How long can it take to get results back from the lab?
5. Water Softening – Water Softeners
6. What is the hardness of the water?
7. What should I do if my water is discolored?
8. Why does my water smell like rotten eggs?
9. Why does my water taste or smell of chlorine?
10. My water bill is much higher this month than last, what is going on?
11. Why is my water pressure SUDDENLY low?
12. What should I do if I need to turn off the water to my house?
13. What should I do if the sewer is backing up into my house?
14. What do I do if all of my drains won’t drain?
15. Why does my drinking water look foamy or cloudy sometimes?