What do I do if all of my drains won’t drain?

Check to see if the drain problem you are having is isolated to one sink, bathtub or other single fixture. If so, the problem is in the drain line to that fixture and you are responsible for taking care of the problem. If the problem seems to be throughout the home, call SUEZ first. We will check the main lines to see if there is a back up in the sewer main system. If the problem is in the City's sanitary sewer main line, SUEZ will clear the stoppage as quickly as possible. There is no charge for this service. If there is no stoppage in the sewer main lines, we will notify you that the problem is in your sewer lateral and you can then call a plumber or other person capable of clearing your sanitary sewer lateral.

Show All Answers

1. Need to report a WATER MAIN BREAK?
2. Water Softening – Water Softeners
3. What is the hardness of the water?
4. What should I do if my water is discolored?
5. Why does my water smell like rotten eggs?
6. Why does my water taste or smell of chlorine?
7. My water bill is much higher this month than last, what is going on?
8. Why is my water pressure SUDDENLY low?
9. What should I do if I need to turn off the water to my house?
10. What should I do if the sewer is backing up into my house?
11. What do I do if all of my drains won’t drain?
12. Why does my drinking water look foamy or cloudy sometimes?