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December 2, 2019 -
The water department has made some changes to the order in which water meters are read. This is being done to improve efficiencies in meter reading.
Does this affect me and if so how?
The bill message also urged customers to do the following if the account number had changed and they pay their bill electronically:
Please note even if your account number started with one of the cycle numbers above, your account may not be affected by this change.
PLEASE NOTE: These changes are now completed for cycle numbers 3* 7* and 21*. The individual accounts affected within those cycles have been moved to their new billing cycles and the bills were prorated if necessary.
The last and largest amount of accounts affected are in cycle number 24*. If you are in this cycle:
Be aware this change may cause you to receive 13 bills in one year. However, if you look at the service dates you will see that you have NOT been double billed.