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RSS Feed - The City of Huber Heights
Tuesday, 30 March 2010 00:00

Emergencies and Service Disruptions

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What should I do if I need to turn off the water to my house?
Every home is equipped with a shut off valve that allows you to turn the water off inside your home. It is wise to locate that valve in case of an emergency. In most "Huber Homes", the main valve is located in the utility room, next to the water heater. It is the valve closest to the floor. (If you need assistance locating the valve, call SUEZ and schedule an appointment with a service representative to help locate the valve. There is no charge for this service.) Turning the valve clockwise should completely turn off the water inside your home. If there is no valve in this location of your home, please check with a plumber or a previous owner to find out the location of the shut off valve in your home. If you need an emergency shutoff, call SUEZ at 233-3292, 24 hours a day.

What should I do if the sewer is backing up into my house?
Call SUEZ immediately at 233-3292. Each home is also equipped with a sewer clean out that can be used as a relief valve. It is usually located somewhere close to the front of the house. In the event that the main sewer line would back up into your sewer lateral, removing the lid from this clean-out can relieve much of the pressure in the line and may keep it from backing up inside your home. To determine whether it is a sewer main line backing up or your sewer lateral line, see the next paragraph.

What do I do if all of my drains won’t drain?
Check to see if the drain problem you are having is isolated to one sink, bathtub or other single fixture. If so, the problem is in the drain line to that fixture and you are responsible for taking care of the problem. If the problem seems to be throughout the home, call SUEZ first. We will check the main lines to see if there is a back up in the sewer main system. If the problem is in the City’s sanitary sewer main line, SUEZ will clear the stoppage as quickly as possible. There is no charge for this service. If there is no stoppage in the sewer main lines, we will notify you that the problem is in your sewer lateral and you can then call a plumber or other person capable of clearing your sanitary sewer lateral.

Tuesday, 30 March 2010 00:00

Customer Commitments

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The City of Huber Heights and SUEZ are committed to providing reliable and efficient water and wastewater utility services to our customers. In providing these services, we incur a number of responsibilities, many of which are described in this document. In order to provide these services, each and every customer also takes on several responsibilities and makes commitments so that all customers may enjoy safe and reliable water and wastewater services. These customer commitments include:

  • Customers are responsible for paying any and all charges incurred on the account by the due date that appears on the bill
  • Customers must provide access to City owned meters for meter reading purposes

What is a meter pit and who does it belong to?
There is a meter pit located somewhere in your yard, generally in the front part of the yard, but it can be anywhere. Its purpose is to hold and protect the water meter. The water meter measures the water used inside your home. While the City owns the meter the meter pit is owned by the customer and as such is your responsibility to maintain and provide proper protection for the meter at all times. If there is damage to your meter pit, or it is not properly insulated and the meter inside the pit is damaged or frozen due to the conditions of the meter pit, there is a service charge of $25.00 to reconnect the service and an additional fee if the meter must be replaced. The meter pit must always be accessible to service personnel. Never place debris inside the meter pit. If the meter reader cannot access the meter due to bushes or other obstructions covering the meter pit, you will be notified to remove the obstruction or trim the bushes back to a manageable level. Though we can now read meters electronically, on occasion it could be necessary to access the water meter to assist you in researching a leak, shut your water off to protect your home from flooding if there is a broken pipe inside the home etc.  Please help by keeping the meter pit accessable.  

What is a water service line and who does it belong to?
A water service line is typically a 3/4" or 1" diameter line that runs underground in your yard from the City water main, usually near the street, up to your meter pit, and from the meter pit into the plumbing system in your house. The portion of the service line from the water main up to the meter pit is owned by the City, and the portion of the line from the meter pit up to the house is part of the plumbing system of the home, and is owned by the homeowner or property owner. The City is responsible for maintaining and repairing the City’s water main and the City’s part of the water service line, and the customer or homeowner is responsible for maintaining the customer’s part of the service line. Leaks in the service line past the meter pit will register on the meter, so prompt repair of any service line leak is a high priority.

What is a sanitary sewer lateral and who does it belong to?
A sanitary sewer lateral typically is a 4" diameter line that runs underground in your yard from the City sewer main, usually near the street, up to your house and into the sanitary piping system in your house. The sanitary sewer lateral is part of the plumbing system of the home, and is owned by the homeowner or property owner. The City is responsible for maintaining and repairing the City’s sewer main, and the customer or homeowner is responsible for maintaining the customer’s sanitary sewer lateral.

Tuesday, 30 March 2010 00:00

Billing Rates Outside City Limits

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Huber East Water District – customers located outside the city limits pay rates according to the following schedule:

Consumption Volume Rates per 100 Cubic Feet
0 to 1500 Cubic feet $ 4.1233
over 1500 Cubic feet $ 3.5601

Flat rate for un-metered customers is $66.46. Commercial & Industrial customers please see Chapter 934.01 for other rates as applicable.

Tuesday, 30 March 2010 00:00

Billing Rates Inside the City

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The City allows for a customer to be an owner or tenant of a property. The property owner will not be relieved from the payment of any charges not paid by the tenant, occupant or lessee. While the account is in the name of a tenant or lessee, the tenant or lessee will speak to all utility service questions relating to that account. Billing is monthly and meters are read monthly.  One cubic foot of water is equal to 7.48052 gallons of water. Charges for service are based on meter readings (actual or estimated) and vary by service area. These are explained in more detail below.

A typical residential customer served by the City of Huber Heights and using an average of 800 cubic feet of water per month would have a water/sewer bill for:

Monthly water service charge $ 10.28 Water volumetric charge $ 14.24
Storm Charge $ 2.00
Total water charge (WT) $26.52

Monthly wastewater service charge $ 9.56
Wastewater volumetric charge $ 12.28
Total sewer charge (SW) $21.84
TOTAL Charges $48.36

Service Area 1 - Main System (All City of Huber Heights customers except for Huber East Water District and Miami Villa Sewerage District)
Main System – includes all City of Huber Heights customers except Huber East Water District and Miami Villa Sewerage District. All residential customers of the main system will be billed monthly for water and sanitary sewer. See below for volume rate chart.

Consumption Volume Rates per 100 Cubic Feet
0 to 1500 Cubic feet $ 1.7794
over 1500 Cubic feet $ 1.5045

Effective January 1, 2005, monthly sewer rates will be based on volume of water consumption plus monthly service charge of $9.56*.

Consumption Volume Rates per 100 Cubic Feet
per 100 Cubic feet $1.5353

One cubic foot of water is equal to 7.48052 gallons of water.

Service Area 2 - Huber East Water District
Residendial customers living in the Huber East Water District (formerly known as Valley Water Works) and located within the City limits pay rates according to the following schedule:
Effective January 1, 2006 the monthly water rates will be based on volume of water consumption plus monthly service charge of $10.28*.

Consumption Volume Rates per 100 Cubic Feet

0 to 1500 Cubic feet $ 1.7794
over 1500 Cubic feet $ 1.5045

Commercial & Industrial customers please see Chapter 934.01 for other rates as applicable.

Effective January 1, 2006 Huber East Water District customers located outside the city limits pay rates according to the following schedule:

The monthly water rates will be based on volume of water consumption plus monthly service charge of $15.21*.
Billing Rates Outside City Limits
Huber East Water District – customers located outside the city limits pay rates according to the following schedule:

Consumption Volume Rates per 100 Cubic Feet
0 to 1500 Cubic feet $ 4.1233
over 1500 Cubic feet $ 3.5601

Commercial & Industrial customers please see Chapter 934.01 for other rates as applicable.

*Based on standard residential size 5/8" x 3/4" meter. See Chapter 934.01 for all other size meters and rates

Tuesday, 30 March 2010 00:00

Starting Water Service

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If you are moving in or out of our community, you must request your service to be connected or disconnected.

To sign up for service, bring a copy of the signed & dated page from your lease or closing documents and a copy of your Drivers' license or State ID to the Water Department operated by SUEZ. The office is located at 6244 Chambersburg Road, Huber Heights, Ohio 45424. Please call the office at 937-233-3292 for further assistance if you cannot appear in person. The account must be in the name of the person who's name is on the lease/closing papers only and you must present proper ID when making this request. There is an Account Activation Fee of $20.00 for each service in your name. This fee will appear on your first month's bill.

To cancel service please call our office at 937-233-3292 and request a final billing. We will read the meter and prepare a final bill for service to be sent to you no later than the next regular billing cycle for your address. There is no additional charge for a final bill.

Tuesday, 30 March 2010 00:00

New Water Bill Design

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The water bills have a NEW LOOK! The remittance portion of the bill that appeared on the top of the old bill is now on the bottom section. This portion will clearly state it should be returned with your payment. There is also a chart that will show the last thirteen months of water usage history on your account. The new bill includes a new “Notice” section that will either, thank you for your recent payment, or remind you that a portion of your bill is still past due. Click here to view a sample of this new design.

This is just one of the new services offered by United Water and the City of Huber Heights. Other services include:

  • The ability to pay your water bill over the internet by visiting the City Website and following the links to “pay your water bill”. (There is a convenience fee for this service).
  • The installation of new radio read water meters to provide monthly meter readings and eliminating estimated bills.
  • Going Green with your water bill!  Customers can now switch from traditional method of receiving your bill through the mail to receiving a notice electronically when the your bill is available for viewing.  To sign up for this service please call United Water at 937-233-3292 and let them know you want to make the switch!
Thursday, 18 March 2010 00:00

City Codes

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Visit http://www.conwaygreene.com/HuberHts.htm for more information.

  • Zoning Code
  • Property Maintenance Code
  • Health, Safety, and Sanitation
Thursday, 18 March 2010 00:00

Complaints

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This email address is being protected from spambots. You need JavaScript enabled to view it. to send the Zoning Department an email regarding complaints about property maintenance throughout the City.

The Zoning Department can be reached at 937-237-5815.

Please note an address for the problem property is required.

Thursday, 18 March 2010 00:00

Presale Inspection

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Prior to the sale of any residential property in the City, an exterior inspection of the property must be performed by Zoning. During the inspection, a Zoning official will verify that the property is compliant with the City Zoning and Property Maintenance Codes and to insure that the proper permits have been obtained for any structures built on that property.

Cost of the inspection is $40 for single-family residences or $20 per unit for multi-family dwellings. If the property is found to be in violation of any City Code, the violation must correct prior to sale or the responsibility for correction may be transferred to the buyer by signing a Transfer of Responsibility ($25 fee).

Click here for Pre-Sale Application

Question? Contact the Huber Heights Zoning Department at 937-237-5815

Thursday, 18 March 2010 00:00

Permit Applications

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Permit Applications must explain the development work being proposed, and require construction drawings drawn to scale with specifications and dimensions and conforming to City codes. Applications must be submitted by property owners or a contractor, engineer or architect. Any corrections or additional information requested must be completed prior to a Permit being issued and any work being started. For Building Permit Fees, contact Montgomery County Building Department at (937) 225-4622.  The Huber Heights Zoning Department can be contacted at 937-237-5815